FAQs
Need Help? Visit the Walmart.com Help Center to find answers to common questions, use our online chat and more. You may also contact our customer service team at 1-800-925-6278 (1-800-WALMART).
Does Walmart have a jewelry counter anymore? ›
Jewelry no longer has its own department but has, instead, been combined with shoes. A change that's planned for April is the introduction of an exclusive costume jewelry line called Believe by Brilliance. The pieces will be available at all Walmart stores and online, selling for $15 to $25.
How long do you have to return jewelry at Walmart? ›
You're able to return or replace items purchased in store at your nearest Walmart store within 90 days of receipt. To ensure your in-store item may be returned, review the exceptions on our corporate Return Policy page.
How should you answer Walmart assessment test? ›
As you answer each question, think of work situations and not your personal life. Also, try to stay very consistent throughout your answers, as some questions may ask the same thing but in a different disguise. Walmart states that you should work quickly and not spend too long on any questions.
How do you skip the line at Walmart? ›
Members use their phones to scan items as they shop and pay for them within the app, and then show their digital receipt to an associate on their way out the door—skipping the checkout line entirely.
Is jewelry allowed at Walmart? ›
Yes, you can. Only a wedding band, one bracelet and stud earrings.
How much does it cost to get a ring resized at Walmart? ›
If you did by the ring at Walmart then getting its sized for the first time is free, after that it is $20. If you did not get the ring at Walmart it is $20 to get the ring sent out to get it sized, however if the ring is not bought at Walmart it is not guaranteed that they will resize it.
What is Walmart no longer selling? ›
Handguns and some ammunition
After a pair of mass shootings at Walmarts in Mississippi and Texas that killed 24 people, the company decided in 2019 to stop selling handguns, as well as ammunition for handguns and short-barrel rifles, at all stores.
Why are Kay Jewelers diamonds so cheap? ›
Kay Jewelers make their diamonds seem more affordable by advertising them as 1.0-carat when, in fact, they sit at around 0.95 carats. Most would know that a 0.95-carat diamond will have a smaller price tag than a diamond weighing 1.0 carat.
Is Jared better than Kay Jewelers? ›
Jared locations differ from their sister stores (Kay and Zales) in a few ways. Firstly, their staff is slightly better trained and have a little more knowledge of the products. We will get into this a bit later. Secondly, they do offer better quality.
Visit A Trusted Jeweler
Many jewelers will appraise your stone free of charge and experts will often be able to tell immediately if your diamond is authentic or not. If your stone came with a certificate, your jeweler should be happy to take a look at it and tell you whether it is from a trustworthy source.
What cannot be returned to Walmart? ›
To help keep our customers and associates safe, Walmart and MP sellers won't replace, accept returns, or provide refunds for:
- Trading cards (opened or unopened)
- Firearms, and Ammunition.
- Air guns.
- Airsoft guns.
- BB guns.
- Crossbows.
- Pepper spray.
- Bear Protection/Spray.
Can Walmart tell if an item was purchased there? ›
Walmart's return policy without receipt varies by item, but in many instances, customer service will still be able to look up your purchase. Returning or exchanging an item without a receipt requires a government-issued ID.
Can I return something to Walmart from 2 years ago? ›
Eligible items can be returned for a cash refund/credit or gift card within 90 days only if the customer has a receipt showing the item was not purchased with WIC or SNAP.
Does Walmart take customer complaints seriously? ›
Walmart takes all reported concerns or allegations seriously. We confidentially review each ethics allegation to determine if any law, policy or the Code of Conduct has been violated and assign for investigation where appropriate.
How do I write a complaint to Walmart? ›
How do I put a complaint into Walmart about? Contact our Customer Service team at 1-800-925-6278 (1-800-WALMART) to provide a comment or ask a question about your local store or our corporate headquarters. View additional contact information here.
Can I chat online with Walmart customer service live chat? ›
Simply click on “Open a case via Live Chat” to initiate a chat and a friendly support representative will be willing to answer your inquiries.
How can I get my win from Walmart? ›
Log in to the site from your work location. In the search box at the top of any page, type “WIN” and hit enter. Select the result for “Walmart Identification Number (WIN) Finder.” Your WIN will be displayed.